Sr. Director of Customer Data & Insights - Rare Immunology

Sr. Director, Customer Insights & Analytics - Rare Immunology
Cambridge, MA (Hybrid; Onsite 3x a Week Required)

I am partnered with a large biotech company focused on expanding its neurology and rare disease pipelines. The commercial leadership team is seeking an analytical problem-solver to lead a high-performing team and support the company's Immunology franchise by providing data-driven insights to guide brand strategy. You will partner with the North American Leadership team to evaluate brand performance and answer complex business questions.

Key Responsibilities:

• Deliver cross-functional projects across analytical functions such as primary market research, secondary data analytics, forecasting, and competitive intelligence
• Manage allocated budget and work with key stakeholders to optimize resources and project efficiency
• Source, manipulate, and visualize various data sets to produce insights and triangulate business issues
• Present actionable insights and provide data-driven strategic recommendations to senior leadership
• Work cross functionally with the marketing, sales, and market access teams to guide brand strategy
• Manage the relationship with external partners to develop forecasts and ensure brand excellence

Qualifications:

• 15+ years of experience within the pharmaceutical/life sciences industry
• Pharmaceutical consulting experience
• Rare Immunology experience - specifically in the Autoimmune market
• Launch experience
• Cross-functional leadership experience
• Experience analyzing and manipulating commercial industry-standard datasets (ex. IQVIA, Symphony, Specialty Pharmacy, etc.)
• Bachelor's Degree (MBA or Advanced Scientific Degree Preferred)