Account Supervisor

Job Title: Account Supervisor - Pharmaceutical Clients (Promotional Medical Education)
Location: Remote (with flexible in-office presence 1 day/week in Manhattan)
Employment Type: Full-Time

About the Role

We are seeking a strategic, detail-oriented Account Supervisor to join our growing team focused on promotional medical education for pharmaceutical clients. This role is ideal for someone who thrives in a fast-paced agency environment, has a strong understanding of the pharmaceutical industry, and is passionate about delivering high-impact educational initiatives that support brand objectives and HCP engagement.

Key Responsibilities

• Serve as the day-to-day client contact, building strong relationships and ensuring client satisfaction across assigned accounts.
• Lead the development and execution of promotional medical education programs, including speaker programs, advisory boards, digital content, and peer-to-peer initiatives.
• Collaborate with cross-functional teams including medical strategy, creative, and project management to deliver high-quality, on-brand deliverables.
• Manage timelines, budgets, and scopes of work, ensuring projects are delivered on time and within budget.
• Translate complex medical and regulatory information into actionable plans and communications.
• Ensure compliance with industry regulations (e.g., PhRMA, FDA, and client-specific MLR processes).
• Support new business development and organic growth opportunities within existing accounts.

Qualifications

• 4-6 years of experience in an agency setting, with at least 2 years in a client-facing role.
• Experience working with pharmaceutical clients, ideally in promotional medical education or HCP engagement.
• Strong understanding of regulatory and compliance requirements in pharma marketing.
• Excellent communication, presentation, and organizational skills.
• Ability to manage multiple projects and priorities in a deadline-driven environment.
• Bachelor's degree in marketing, communications, life sciences, or a related field.

Work Environment

• Remote-first with flexible in-office collaboration one day per week in our Manhattan office (this is adaptable based on team and individual needs).
• Collaborative, supportive team culture with a focus on professional growth and innovation.