AD Market Access and Patient Services Analytics

Associate Director, US Market Access & Patient Services Analytics

About the Company

We are a U.S.-based, commercial-stage pharmaceutical organization with a strong global presence, backed by a well-established international foundation operating across more than 150 countries. The company combines the resources and scale of a global pharma leader with the agility and entrepreneurial spirit of a biotech.

With multiple approved therapies across oncology indications and a robust pipeline focused on high unmet need areas, the organization is deeply committed to advancing innovative treatments and improving patient outcomes. Over 50% of R&D investment is dedicated to tackling hard-to-treat diseases, reflecting a mission-driven focus on meaningful clinical impact.

Role Overview

The Associate Director, Market Access & Patient Services Analytics will report to the Head of Analytics within a cross-functional strategy and operations organization. This role is instrumental in driving data-driven decision-making across market access and patient services through development of advanced analytics, strategic insights, and business-facing deliverables.

The individual will serve as a key partner to commercial, market access, and patient services leadership-owning analytical capabilities, synthesizing complex data into actionable insights, and shaping strategic decisions that support portfolio growth and patient access.

Key Responsibilities

Market Access Analytics

• Act as a strategic thought partner to Market Access leadership by leveraging data, KPIs, and advanced analytics to identify growth opportunities and risks
• Develop and deliver ad hoc analyses and executive-ready presentations to address business-critical questions
• Lead the evolution of market access data capabilities, including data sourcing, vendor strategy, automation, and ROI measurement
• Support launch planning and execution through real-world evidence (RWE) and data-driven insights

Example initiatives may include:

• Payer mix modeling and gross-to-net (GTN) analytics by channel
• Contract performance evaluation across GPOs and site-of-care settings
• Payer strategy development and payer "spine" buildout
• Marketing impact analysis and investment optimization
• 340B exposure analysis and pricing/contracting insights across payers and PBMs

Patient Services Analytics

• Partner with Patient Services leadership to optimize patient engagement strategies through data and analytics
• Design and implement measurement frameworks for patient support programs (e.g., adherence, copay, next-best-action models)
• Support quarterly business reviews (QBRs) with actionable insights and performance reporting
• Contribute to launch readiness through development of data-enabled patient support strategies

Example initiatives may include:

• Patient journey mapping using claims, hub, specialty pharmacy, and copay data
• Predictive modeling for patient discontinuation and engagement interventions
• Adherence analytics and cross-functional task force support
• Benefit design modeling to improve access and program utilization

Leadership & Cross-Functional Impact

• Deliver high-impact analyses to senior leadership, including root-cause insights and strategic recommendations
• Champion integrated, data-driven decision-making across commercial functions
• Collaborate closely with IT to prioritize analytics capability development within agile sprint cycles
• Support forecasting processes by developing key data inputs for short- and long-range planning
• Partner with advanced analytics teams on AI/ML-driven initiatives to expand enterprise capabilities

Qualifications & Experience

• Bachelor's degree in a quantitative field (e.g., statistics, mathematics, engineering, computer science, health economics); advanced degree preferred
• 7+ years of experience in analytics, with demonstrated impact in pharmaceutical or healthcare environments
• Prior experience supporting market access, payer strategy, or reimbursement analytics strongly preferred
• Hands-on experience with healthcare data sources, including claims, EMR/EHR, and specialty data assets

Technical & Analytical Expertise

• Advanced proficiency in SQL and Python, with the ability to build and execute complex analytical models
• Experience with key pharmaceutical datasets (e.g., IQVIA, Symphony, Komodo, MMIT, specialty pharmacy and hub data)
• Familiarity with modern data platforms (e.g., Snowflake, Databricks, GCP) and BI tools (e.g., Tableau, Power BI)
• Strong grounding in advancedanalytics methodologies, including:
  • Predictive modeling and machine learning
  • Segmentation, clustering, and patient identification
  • Time series forecasting and marketing mix modeling
  • Experimental design (A/B testing, ANCOVA)

Business & Industry Acumen

• Deep understanding of the U.S. healthcare ecosystem, including payer dynamics, reimbursement models, and policy considerations
• Knowledge of Medicare, Medicaid, 340B, and commercial payer structures
• Familiarity with pharmaceutical pricing, forecasting, and commercial strategy
• Strong ability to translate complex data into clear, business-relevant insights

Additional Information

• Preferred location: Greater Boston area; hybrid work environment (2-3 days onsite)
• Travel: Approximately 10% for internal meetings, global collaboration, and external conferences
• Salary: 180-200,000 base salary, 20% bonus, LTI + additional benefits