Customer Service & Procurement Specialist

We are currently working with a leading pharmaceutical company based in Zürich, seeking a Customer Service & Procurement Specialist to join their dynamic team. This is an exciting opportunity to contribute to a growing organization while developing a long-term career in the pharmaceutical industry.

You will be responsible for:

• Handling client calls and responding to customer inquiries in a professional and timely manner
• Managing customer orders and ensuring accurate data entry using SAP
• Utilizing Excel for tracking and reporting purposes
• Supporting procurement activities once or twice a week, including placing orders and liaising with suppliers
• Acting as a backup for warehouse operations during absences, including packaging and routine logistics tasks
• Communicating with clients in Swiss German and French, and with suppliers in English; Italian is appreciated but not required

As an ideal candidate you should have the following qualifications:

• Previous experience in customer service, ideally within the pharmaceutical or healthcare sector
• Familiarity with SAP and strong Excel skills
• Ability to manage supplier relationships and procurement tasks efficiently
• Willingness to support warehouse operations when needed
• Strong interpersonal skills and a customer-oriented mindset
• Fluency in Swiss German is essential; French and English are required; Italian is a plus

What We Offer:

• Competitive compensation
• A collaborative and supportive work environment
• Exposure to both customer service and operational functions

If this opportunity interests you, please apply!
Note: Only shortlisted candidates will be contacted.