Customer Service & Procurement Specialist
We are currently working with a leading pharmaceutical company based in Zürich, seeking a Customer Service & Procurement Specialist to join their dynamic team. This is an exciting opportunity to contribute to a growing organization while developing a long-term career in the pharmaceutical industry.
You will be responsible for:
- Handling client calls and responding to customer inquiries in a professional and timely manner
- Managing customer orders and ensuring accurate data entry using SAP
- Utilizing Excel for tracking and reporting purposes
- Supporting procurement activities once or twice a week, including placing orders and liaising with suppliers
- Acting as a backup for warehouse operations during absences, including packaging and routine logistics tasks
- Communicating with clients in Swiss German and French, and with suppliers in English; Italian is appreciated but not required
As an ideal candidate you should have the following qualifications:
- Previous experience in customer service, ideally within the pharmaceutical or healthcare sector
- Familiarity with SAP and strong Excel skills
- Ability to manage supplier relationships and procurement tasks efficiently
- Willingness to support warehouse operations when needed
- Strong interpersonal skills and a customer-oriented mindset
- Fluency in Swiss German is essential; French and English are required; Italian is a plus
What We Offer:
- Competitive compensation
- A collaborative and supportive work environment
- Exposure to both customer service and operational functions
If this opportunity interests you, please apply!
Note: Only shortlisted candidates will be contacted.
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