Director Clinical Operations
Title: Director, Clinical Operations
Location: San Francisco (Hybrid)
Company: Medical Device
Company Overview
We are working with an innovative MedTech company committed to transforming patient care through advanced solutions and operational excellence. Thier mission is to deliver high-quality, technology-enabled clinical services that improve outcomes and enhance the patient experience. As they continue to grow, they are seeking a Director of Clinical Operations to lead large-scale clinical support services in a dynamic, collaborative environment. This role is critical in ensuring compliance, efficiency, and superior care delivery.
Key Responsibilities
- Leadership & Team Development
- Direct and manage a team of 200+ clinical support professionals, ensuring engagement, performance, and adherence to operational standards.
- Mentor and develop frontline managers, building leadership capabilities and a strong succession pipeline.
- Foster a culture of inclusion, accountability, and continuous improvement.
- Operational Excellence
- Oversee day-to-day clinical operations, including scheduling, staffing, and workflow optimization.
- Streamline processes to manage high patient volumes effectively, improving throughput and patient satisfaction.
- Implement best practices and standard operating procedures to ensure consistency and quality.
- Compliance & Quality
- Ensure strict adherence to regulatory requirements and internal compliance standards.
- Collaborate with quality teams to monitor, analyze, and report performance metrics, identifying trends and driving corrective actions.
- Champion initiatives that enhance patient safety and clinical quality.
- Strategic Planning & Collaboration
- Partner with cross-functional teams-including HR, Talent Acquisition, Quality, and Technology-to align operational goals with organizational strategy.
- Support technology-driven initiatives that simplify workflows and improve care delivery.
- Participate in resource planning and prioritization for projects and initiatives.
- Financial Management
- Drive fiscal responsibility through cost-efficiency measures and operational transformation.
- Identify opportunities for workflow improvements that reduce expenses without compromising quality.
- Stakeholder Engagement
- Communicate effectively with internal and external stakeholders, ensuring transparency and alignment on goals and outcomes.
- Represent clinical operations in strategic discussions and organizational planning sessions.
Qualifications
- Bachelor's degree required; advanced degree (MBA, MHA) strongly preferred.
- Minimum 7 years of leadership experience in healthcare operations, medical device, or related industry.
- Background in acute care or monitoring environments (e.g., telemetry, ICU, cardiac care) highly desirable.
- Strong understanding of regulatory compliance and quality standards in healthcare.
- Proven ability to lead large teams and manage complex operational processes.
- Excellent communication, critical thinking, and problem-solving skills.
- Demonstrated success in driving efficiency, compliance, and quality improvement.
- Proficiency with Microsoft Office and operational systems; experience with workflow technology solutions preferred.
- Ability to thrive in a fast-paced, growth-oriented environment.
FAQs
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