Key Account Manager - West Midlands
The Role
As a Key Account Manager, you will be instrumental in executing corporate objectives and driving the adoption of key pharmaceutical products across a designated geographical area. Your focus will be on building and maintaining strong relationships with stakeholders in both primary and specialist care settings.
You will be accountable for achieving sales, profitability, and growth targets by prioritizing strategic customer engagement and effective account management.
Key Responsibilities
- Sales Execution: Achieve defined sales and growth targets through a focused approach to key customer engagement.
- Strategic Account Management: Build and sustain long-term relationships with customers through effective account and project management.
- Account Planning: Develop and implement high-quality account plans that are responsive to local market dynamics and prescribing environments.
- Omni-Channel Engagement: Deliver tailored engagement strategies across multiple channels, capturing insights to enhance future interactions.
- Stakeholder Relationships: Establish and nurture strategic partnerships with key customer groups and opinion leaders in relevant therapeutic areas.
- Cross-Functional Collaboration: Work closely with internal teams to share performance updates, address challenges, and capitalize on growth opportunities.
- Market Analysis: Continuously monitor market trends to identify new business opportunities aligned with strategic goals.
What You'll Bring
- ABPI qualification (preferred)
- Experience in pharmaceutical sales, particularly in specialist and secondary care
- Proven track record in key account planning and performance monitoring
- Strong knowledge of the hospital sector, especially in Infectious Diseases
- Deep understanding of NHS decision-making processes
- Demonstrated ability in stakeholder management and strategic thinking
- Change leadership and problem-solving capabilities
- Innovative mindset with a collaborative approach to business challenges
- Data-driven decision-making and customer experience improvement
- High levels of drive, ambition, and accountability
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