Consultant/Senior Consultant

Consultant, Client Services
Location: Canada (Fully Remote)

Overview

• Support client‑facing scientific and medical communications initiatives across pharmaceutical, biotechnology, and healthcare sectors
• Partner with internal teams to deliver strategic, high‑quality medical affairs solutions throughout the product lifecycle
• Serve as a trusted day‑to‑day contact while helping translate complex scientific content into clear, impactful communications

Responsibilities

• Act as a primary point of contact for assigned client accounts
• Build and maintain strong client relationships by understanding objectives, priorities, and challenges
• Coordinate and support execution of multiple scientific communications projects simultaneously
• Manage timelines, deliverables, and internal coordination to ensure projects are delivered on time and within scope
• Assist with development of proposals, project updates, and client‑facing presentations
• Collaborate closely with medical, editorial, creative, and operations teams to ensure seamless delivery
• Participate in strategic discussions by contributing insights on client needs and healthcare trends
• Review materials for scientific accuracy, clarity, and alignment with regulatory and industry standards
• Ensure internal quality and compliance processes are followed throughout the project lifecycle

Qualifications

• Bachelor's degree in life sciences, communications, marketing, or a related discipline
• 3-5 years of experience in client services, account management, or project coordination within medical communications, pharma, or biotech
• Strong understanding of medical and scientific content and healthcare industry dynamics
• Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
• Excellent written, verbal, and interpersonal communication skills
• Strong organizational skills with attention to detail and problem‑solving ability
• Familiarity with regulated review environments across global markets
• Proficiency with standard productivity and project management tools

Additional Details

• Fully remote role within Canada
• Collaborative, inclusive environment with exposure to a broad range of medical communications and medical affairs work
• Ideal for candidates who enjoy client partnership, scientific storytelling, and strategic execution