Associate Director, Patient Marketing

Associate Director, Patient Marketing

Location: San Francisco, CA (3 days on‑site)

EPM Scientific is partnered with a rapidly growing biotechnology organization dedicated to developing transformative treatments for individuals living with serious and underserved conditions. Built on a model that empowers small, expert teams, the company uses modern scientific thinking, strong data discipline, and a nimble operating structure to advance therapies efficiently and responsibly.

Employees thrive here because curiosity is encouraged, ideas move quickly, and decision‑making is driven by science and patient impact. If you're energized by innovation, cross‑functional collaboration, and building patient‑centered programs from the ground up, this role offers the opportunity to shape a pivotal commercial launch and contribute directly to meaningful change in the lives of patients.

Responsibilities

• Lead U.S. patient marketing strategy and execution for a key late‑stage asset, ensuring strong alignment across cross‑functional partners.
• Develop patient‑focused messaging, educational materials, and engagement campaigns that support disease awareness and treatment adoption.
• Collaborate closely with insights, medical, market access, digital, and external agency partners to design integrated and compliant programs.
• Identify patient and caregiver needs through research and translate them into actionable initiatives, including ambassador and community engagement efforts.
• Establish performance metrics and continuously optimize tactics to enhance effectiveness and improve the patient experience.

Qualifications

• 5+ years of commercial pharma/biotech experience
• 3+ years patient marketing experience in pharma/biotech
• Experience supporting or leading a product launch; rare disease or specialty markets preferred.
• Strong ability to interpret clinical and market research insights to inform strategy.
• Excellent communicator who collaborates well across diverse, fast‑moving teams.
• Highly self‑directed, strategic, adaptable, and passionate about improving outcomes for patients with underserved conditions.

Note: Applicants who do not meet the above requirements will not be considered for this role.