Post Market Surveillance Analyst

Job Title: Post Market Surveillance Specialist (Contract)

Location: Brussels, Belgium (3 days onsite / 2 days remote)

Duration: 8-month contract

Hours: 40 hours per week

Start Date: August

Language: English (strong communication required)

Industry: Medical Device / Pharmaceutical

About the Role

A leading medical device company is seeking a Post Market Surveillance Specialist to support their Quality & Regulatory Affairs function. This role plays a key part in ensuring regulatory compliance and maintaining customer trust across a global product portfolio.

You will work within a dynamic, fast-paced environment, applying your analytical expertise to post-market activities, vigilance reporting, and complaint handling.

Key Responsibilities

• Manage customer complaints from intake through to closure, ensuring full regulatory compliance
• Interpret and apply global vigilance and reporting requirements
• Conduct complaint file reviews, including coding and trending activities
• Support global complaint handling, regulatory reporting, and field actions
• Draft and maintain vigilance documentation and templates
• Coordinate field actions with competent authorities and regional teams
• Perform Health Hazard Assessments for product-related issues
• Provide regular updates on complaint investigations, reporting, and field actions
• Support creation of Periodic Safety Update Reports (PSURs)
• Contribute to Quality Management Reviews and customer feedback initiatives
• Deliver training on Post Market Surveillance and complaint processes
• Stay up to date with evolving regulatory requirements and industry standards

Candidate Profile

• Degree (Associate or Bachelor's) in Engineering or Scientific discipline (e.g. Biomedical, Mechanical, Electrical)
• Proven experience within medical devices, IVD, or pharmaceutical environments
• Strong knowledge of post-market surveillance, vigilance, and complaint handling
• Excellent communication skills and ability to operate in a fast-paced setting
• Demonstrated ability to work autonomously and make independent decisions
• Highly organised, with experience managing multiple priorities and deadlines
• Proactive, adaptable, and solution-oriented mindset
• Resilient with a strong work ethic and positive attitude