Operations Supervisor

JOB SUMMARY

The Operations Supervisor oversees all assigned production areas, ensuring that departmental employees meet safety, quality, on-time performance, quantity, and housekeeping standards. This role involves supervising production activities and managing personnel to achieve departmental goals.

REPORTS TO:

Operations Manager

SUPERVISES:

Assigned production areas

JOB DUTIES

• Headcount and Training Management:
  • Manage headcount and facilitate cross-functional training to meet quality and on-time performance standards.
• Mentoring and Training:
  • Mentor and train personnel in required tools, techniques, and skills.
  • Develop and coach Production Leads.
• Supervision:
  • Supervise and provide work direction to personnel and operations on all shifts within assigned departments.
• Recruitment and Performance Management:
  • Recruit, retain, manage, and evaluate subordinate personnel.
  • Address disciplinary issues promptly with support from the Manufacturing Manager and Human Resources.
• Continuous Improvement:
  • Lead continuous improvement and lean activities.
• Production Monitoring:
  • Ensure compliance with quoted processes and achievement of production rates.
  • Coordinate changes with Engineering as needed.
• Process Knowledge:
  • Maintain thorough knowledge of all company processes and equipment.
  • Stay updated on industry manufacturing techniques and recommend feasible implementations.
• Data Review:
  • Review CRP reports, labor efficiency reports, quality, and cycle time data for accuracy.
• Chemical Compliance:
  • Ensure chemicals used in manufacturing comply with legal requirements.
• Workflow Organization:
  • Organize work for efficient operations.
  • Assist in implementing new processes and equipment.
• Communication:
  • Keep the Manufacturing Manager and Production Planning informed of progress and report unique problems with recommendations.
• Safety and Housekeeping:
  • Ensure employee safety, equipment maintenance, and housekeeping in assigned departments.
• Policy Compliance:
  • Ensure adherence to established policies, rules, regulations, and procedures.
• Morale Maintenance:
  • Maintain positive morale within the departments.
• Strategic Support:
  • Support activities related to strategic objectives, continuous improvement, and cost reduction.
• Goal Setting:
  • Set improvement goals for the Production Department.
• Interdepartmental Communication:
  • Communicate effectively with other departments, supervisors, and managers.
• Budget Input:
  • Provide input for yearly budgets for equipment, personnel, education, and labor hours.
  • Maintain costs according to approved plans.
• Training Compliance:
  • Ensure required training for the Supervisor role meets deadlines.
• Travel:
  • Travel as necessary for job-related situations as determined by the General Manager or Manufacturing Manager.
• Standards Compliance:
  • Ensure all job duties meet ISO, AS9100, and NADCAP requirements and instructions.

Employees may be asked to perform other duties not listed above. This description outlines the principal functions of the job but is not a detailed description of all work requirements or responsibilities.

JOB SPECIFICATIONS

• Education:
  • High School diploma or equivalent, with additional college-level courses in management desirable.
• Experience:
  • Demonstrated leadership abilities in previous roles, preferably as a Production Lead or Supervisor.
  • Experience in process implementation and procedure generation required.
• Skills:
  • Basic computer skills.
  • Understanding or formal training in scheduling.
  • Strong oral and written communication skills.
  • Ability to handle various tasks in a fast-paced manufacturing environment both independently and as part of a team.
  • Excellent judgment, problem-solving, and conflict management skills.

COMPLIANCE

Positions involve handling export-controlled goods, requiring necessary information from applicants upon employment acceptance to determine any needed export control exemptions or licenses.

The company adheres to ISO 9001, ISO 13485, AS 9100 standards, Nadcap Accreditation, and NASA-STD-8739, ensuring all job duties support compliance with these requirements and documented instructions.