Senior Account Executive
Leads the day-to-day execution of healthcare advertising programs, partnering with clients and internal teams to deliver high-quality promotional initiatives on time and on budget. Serves as a key client contact while coordinating cross-functional teams, managing project timelines, and supporting the development of HCP and patient-focused campaigns for pharmaceutical and biotech brands.
Key Responsibilities
- Manage day-to-day client communications and support ongoing account relationships
- Coordinate internal teams across creative, copy, medical, strategy, and project management functions
- Prepare client status reports, meeting agendas, recaps, and project updates
- Build strong relationships with client stakeholders and proactively address challenges
- Oversee the development and execution of HCP and patient-facing promotional materials
- Monitor project timelines, deliverables, and milestone completion to ensure programs stay on track
- Support product launches and tactical implementation across multiple channels
- Coordinate MLR review submissions, revisions, and approval workflows
- Maintain project documentation, version control, and regulatory compliance requirements
- Track project budgets, scope changes, and financial risks while supporting estimates and SOW execution
- Collaborate with medical, legal, and regulatory partners throughout development cycles
- Mentor junior team members and contribute to a positive, collaborative agency culture
Qualifications
- 3-5 years of account management experience within a healthcare advertising agency environment
- Pharmaceutical advertising experience required
- Experience managing integrated promotional campaigns for HCP and patient audiences
- Understanding of the MLR review process and healthcare compliance requirements
- Proven ability to coordinate cross-functional teams and manage multiple projects simultaneously
- Strong client management, organizational, and problem-solving skills
- Excellent written, verbal, and presentation communication abilities
- Bachelor's degree required
- Exposure to rare disease, specialty pharma, or complex therapeutic categories preferred
- Experience supporting product launches, omnichannel campaigns, and digital/non-personal promotion initiatives preferred
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