Hematology Account Manager - Columbia/Charlotte/Raleigh

Columbia, SC to Raleigh, NC (mid-point: Charlotte, NC) (field‑based, regular customer‑facing travel required)

A leading global biopharmaceutical organization is seeking an experienced Account Manager to drive field engagement, strategic customer development, and adoption of a core therapeutic product across hematology‑focused stakeholders. This individual will own all sales activities within an assigned geography and serve as a trusted clinical and business partner to providers, institutions, and key decision‑makers involved in patient care.

This role requires a balance of scientific fluency, territory strategy, and relationship management. The position partners cross‑functionally with Medical, Market Access, Marketing, and Operations teams to ensure customers receive comprehensive support. This is an individual contributor role with high visibility and significant impact on regional performance.

Responsibilities

Customer Engagement & Clinical Communication

• Deliver clear, compelling communication of product clinical attributes, supporting data, and therapeutic positioning to hematology‑focused stakeholders.
• Address both clinical and non‑clinical barriers to therapy adoption while tailoring discussions to diverse customer needs.
• Educate institutions, pharmacists, nurses, and formulary committees involved in patient treatment pathways.

Territory Strategy & Business Planning

• Build and execute territory business plans aligned to customer dynamics, treatment patterns, and market trends.
• Develop targeted account strategies with clear objectives, milestone tracking, and data‑driven insights to measure progress.
• Achieve and exceed performance goals through thoughtful planning, collaboration, and effective utilization of available tools.

Cross‑Functional Collaboration

• Partner closely with Market Access, Medical Affairs, and other internal teams to deliver coordinated solutions to customers.
• Share marketplace learnings, customer feedback, and competitive intelligence to support organizational strategy and execution.
• Contribute to a culture of continuous learning and operational excellence across the broader commercial organization.

Expertise Development & Market Acumen

• Maintain deep knowledge of disease state concepts, clinical data, competitive landscape, and evolving market dynamics.
• Demonstrate an entrepreneurial, solutions‑oriented mindset when approaching territory challenges and customer needs.
• Continuously refine skills and approaches to elevate performance and deliver value across customer segments.

Operational Execution

• Use CRM systems strategically to document interactions, manage territory activity, and track account progression.
• Complete all administrative requirements on time, including reporting, compliance documentation, and operational workflows.
• Manage large geographic territories autonomously with strong planning, prioritization, and organizational discipline.

Qualifications

• Bachelor's degree required.
• 5+ years of experience in pharmaceutical or biotechnology sales, preferably within specialty, hematology, oncology, or rare disease markets.
• Proven track record of sales success in both community and academic settings.
• Established relationships with key customers (e.g., KOLs, institutional leaders) are strongly valued.
• Experience contributing to or supporting product launches is required.
• Familiarity with cross‑functional commercial disciplines such as marketing, access, training, and analytics preferred.
• Ability to navigate the full patient journey-including identification, clinical decision‑making, access barriers, and distribution pathways.
• Strong communication, strategic thinking, and problem‑solving skills, with a demonstrated history of ethical and patient‑focused behavior.

Note: Applicants who do not meet the listed requirements will not be considered.