FAS
Contact: Alvin Yeo Zong Han (Lic No: R24126316 / EA No: 16S8194)
Quote Job Ref:
Phone Number: +65 6027 2671
Job Advertisement: Field Application Specialist - Life Sciences MNC
Location: Tokyo, Japan
About Us:
We are a life sciences company that plays a vital role in supporting biopharmaceutical research and production across Japan. We provide advanced laboratory instruments, reagents, and services that enable scientists and engineers to accelerate the development of new therapies. With a focus on precision, innovation, and sustainability, we offers solutions in areas such as lab weighing, filtration, cell culture, and bioprocessing. Our mission is to help translate scientific breakthroughs into effective healthcare solutions more efficiently and reliably.
Key Responsibilities:
- Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
- Be responsible for the assigned product line to support sales target achievement in the defined territory
- Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
- Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
- Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
- Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
- Report on competitors' products and feedback information to the application specialist management and products management
- Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
- Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
- Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
Qualifications:
- Academic degree in biological engineering, biotechnology or other life sciences related field
- Familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
- Proven experience in a similar position and industry is advantageous
- Familiar with related products, laboratory processes and equipment
- Strong learning ability, and expert knowledge base in this area
- Ability to effectively interface with product / project / division management
- Excellent communication and presentation skills
- Strong customer orientation
- Proven software skills
- Fluent in English and ideally in other local languages
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
If you're passionate about supporting scientific innovation through hands-on expertise and enjoy empowering researchers with cutting-edge bioprocessing and laboratory solutions, we'd love to hear from you.! Join us in advancing the future of healthcare by bridging technology and application in the field!
Contact: Alvin Yeo Zong Han (Lic No: R24126316 / EA No: 16S8194)
FAQs
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