Account Manager
Job Title: Account Manager
Location: Berlin, Germany
Industry: Diagnostics / Life Sciences
Languages Required: English & German (Fluent)
Employment Type: Full-time
About the Company
We are a global leader in the diagnostics industry, committed to advancing healthcare through innovative diagnostic solutions. Our mission is to empower healthcare professionals with accurate, timely, and actionable insights that improve patient outcomes.
Position Overview
We are seeking a dynamic and customer-focused Account Manager to join our team in Berlin. The ideal candidate will have a strong background in diagnostics, a passion for building lasting client relationships, and a proven track record in sales or customer-facing roles. This role is pivotal in driving business growth and ensuring customer satisfaction across our diagnostics portfolio.
Key Responsibilities
- Manage and grow relationships with existing customers in the diagnostics sector.
- Identify new business opportunities and drive sales growth within the assigned territory.
- Serve as the primary point of contact for clients, ensuring high levels of customer satisfaction.
- Collaborate with internal teams (marketing, technical support, product management) to deliver tailored solutions.
- Conduct product presentations, training sessions, and demonstrations.
- Monitor market trends and competitor activity to inform strategic planning.
- Maintain accurate records of customer interactions and sales activities in CRM systems.
Qualifications & Experience
- Bachelor's degree in Life Sciences, Biomedical Sciences, or a related field.
- Minimum 2 years of experience in a sales or customer-facing role, preferably within the diagnostics or healthcare industry.
- Strong understanding of diagnostic products, workflows, and customer needs.
- Excellent communication and interpersonal skills.
- Fluent in both German and English (spoken and written).
- Ability to travel within the region as required.
What We Offer
- Competitive salary and performance-based incentives.
- Comprehensive benefits package.
- Opportunities for professional development and career advancement.
- A collaborative and innovative work environment.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.