Key Account Manager - Wales
As a Key Account Manager, you will be pivotal in executing strategic goals and driving the adoption of key pharmaceutical products across a defined geographical area. Your role will involve building and nurturing strong relationships with stakeholders in both primary and specialist care settings.
You will be responsible for achieving sales, profitability, and growth targets by focusing on strategic customer engagement and effective account and project management.
Key Responsibilities
- Sales Delivery: Achieve defined sales and growth objectives through a targeted approach to key customer engagement.
- Strategic Account Management: Build and maintain long-term relationships with customers through structured account and project management.
- Account Planning: Create and implement high-quality account plans that are responsive to local prescribing environments and market dynamics.
- Omni-Channel Engagement: Deliver tailored engagement strategies across multiple channels, gathering insights to enhance future interactions.
- Stakeholder Partnerships: Develop and maintain strategic relationships with key customer groups and opinion leaders in relevant therapeutic areas.
- Cross-Functional Collaboration: Work closely with internal teams to share performance updates, resolve challenges, and identify growth opportunities.
- Market Insight: Continuously monitor market trends to identify new business opportunities aligned with strategic objectives.
What You'll Bring
- ABPI qualification (preferred)
- Experience in pharmaceutical sales, particularly in specialist and secondary care
- Strong selling and negotiation skills within the pharmaceutical industry
- Proven experience in key account planning and performance monitoring
- In-depth knowledge of the hospital sector, particularly in Infectious Diseases
- Understanding of NHS decision-making processes and hospital market dynamics
- Demonstrated success in Key Account Management within specialist care
- Strong stakeholder management and relationship-building skills
- Ability to lead, manage, and implement change effectively
- Problem-solving and decision-making capabilities
- Innovative mindset with a collaborative approach to business challenges
- Data-driven approach to improving customer experience
- Strategic thinking with an understanding of how local actions impact broader goals
- High levels of drive, ambition, and accountability for delivering results
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