Manager, Talent Acquisition Operations

We are seeking a Manager, Talent Acquisition Operations to lead and optimize the infrastructure, systems, and strategy that power global recruiting. This individual will play a critical role in driving operational excellence across the talent acquisition function, with a strong focus on technology, process scalability, and stakeholder partnership.

This role requires a unique blend of technical expertise, strategic thinking, and consultative leadership, with the ability to influence senior stakeholders and manage and develop a high-performing team.

Responsibilities

Talent Acquisition Operations Leadership

• Lead and develop a team of TA operations professionals, fostering a culture of accountability, growth, and continuous improvement
• Provide coaching, feedback, and development opportunities to build team capability and bench strength

Strategy & Transformation

• Develop and execute forward-looking TA operations strategies across processes, governance, and technology
• Translate business priorities into scalable solutions that enhance recruiting effectiveness and efficiency
• Partner with global stakeholders to align on strategic direction and drive adoption

TA Technology & Systems

• Serve as a subject matter expert on TA systems
• Diagnose and resolve system issues while partnering with IT and vendors on enhancements
• Lead testing efforts, including development and validation of test scripts
• Ensure system stability, adoption, and continuous optimization

Project & Program Management

• Lead complex, cross-functional initiatives from planning through execution
• Build structured project plans, manage timelines, and coordinate stakeholders
• Identify risks, manage dependencies, and ensure timely delivery of high-quality outcomes

Qualifications

Required Experience

• 5+ years of experience in Talent Acquisition Operations or a related function
• Strong hands-on experience with ATS and/or CRM systems (configuration, troubleshooting, testing, enhancements)
• Proven experience leading projects or workstreams within complex environments
• Experience managing or mentoring team members

Preferred Background

• Experience in large, global organizations
• Exposure to enterprise TA systems and large-scale implementations
• Background balancing technical expertise with business-facing stakeholder engagement