Lab Instrumentation Supervisor

As a Technical Services Supervisor for laboratory instrumentation, you will lead a team of technicians responsible for the maintenance, calibration, and repair of a wide range of scientific equipment. Your leadership ensures the reliability, compliance, and optimal performance of instruments supporting multiple laboratory environments. You will oversee day-to-day operations, guide your team through technical projects, and uphold high service standards in a dynamic, regulated setting.

What You'll Do

• Supervise and coordinate technical service projects for laboratory equipment from initiation through completion.
• Develop service plans, workflows, and integrated timelines for maintenance, calibration, and equipment upgrades.
• Ensure technicians meet deadlines and manage escalated issues related to instrument performance and reliability.
• Manage relationships with internal stakeholders and external vendors, including supplier identification, price negotiation, and contract approval for specialised services or parts.
• Collaborate with cross-functional teams to support complex instrumentation challenges and provide technical guidance throughout project execution.
• Prepare, maintain, and distribute routine performance reports, presenting key service metrics to stakeholders.
• Apply strong knowledge of laboratory equipment maintenance, calibration standards, and troubleshooting methods to inform technical decision-making.
• Mentor and support technicians, fostering knowledge-sharing, continuous improvement, and cross-disciplinary expertise.
• Promote collaboration, effective communication, and a positive team culture while driving operational excellence.
• Contribute to laboratory operations and service activities impacting scientific teams, research functions, and technical units.
• Work within established guidelines, policies, and regulations applicable to laboratory environments.
• Clearly communicate complex or sensitive technical information to scientists, team members, vendors, and management.

What You'll Need

• A high school diploma or a technical/scientific bachelor's degree, plus 4-5 years of relevant experience in laboratory equipment services. Equivalent education-experience combinations may also be considered.
• Prior experience in a supervisory, shift‑lead, or team‑lead role within technical services, maintenance, or laboratory operations (strongly preferred).
• Ability to meet physical requirements typical of laboratory environments, including standing, walking, stooping, climbing, and lifting equipment.
• Strong judgment and decision-making skills based on evaluation of technical data and instrumentation performance.
• Willingness to challenge existing processes and propose improved approaches to equipment service delivery.
• Proficiency with Microsoft Office tools (Word, Excel, Outlook) for reporting and data management.
• Strong organisational abilities and an inquisitive mindset essential for managing diverse equipment portfolios and technical project workflows.
• This position is fully on-site in Beerse.