Job Title: Post Market Surveillance Specialist (Contract)

Location: Brussels, Belgium (3 days onsite / 2 days remote)

Duration: 8-month contract

Hours: 40 hours per week

Start Date: August

Language: English (strong communication required)

Industry: Medical Device / Pharmaceutical

About the Role

A leading medical device company is seeking a Post Market Surveillance Specialist to support their Quality & Regulatory Affairs function. This role plays a key part in ensuring regulatory compliance and maintaining customer trust across a global product portfolio.

You will work within a dynamic, fast-paced environment, applying your analytical expertise to post-market activities, vigilance reporting, and complaint handling.

Key Responsibilities

Manage customer complaints from intake through to closure, ensuring full regulatory compliance
Interpret and apply global vigilance and reporting requirements
Conduct complaint file reviews, including coding and trending activities
Support global complaint handling, regulatory reporting, and field actions
Draft and maintain vigilance documentation and templates
Coordinate field actions with competent authorities and regional teams
Perform Health Hazard Assessments for product-related issues
Provide regular updates on complaint investigations, reporting, and field actions
Support creation of Periodic Safety Update Reports (PSURs)
Contribute to Quality Management Reviews and customer feedback initiatives
Deliver training on Post Market Surveillance and complaint processes
Stay up to date with evolving regulatory requirements and industry standards

Candidate Profile

Degree (Associate or Bachelor's) in Engineering or Scientific discipline (e.g. Biomedical, Mechanical, Electrical)
Proven experience within medical devices, IVD, or pharmaceutical environments
Strong knowledge of post-market surveillance, vigilance, and complaint handling
Excellent communication skills and ability to operate in a fast-paced setting
Demonstrated ability to work autonomously and make independent decisions
Highly organised, with experience managing multiple priorities and deadlines
Proactive, adaptable, and solution-oriented mindset
Resilient with a strong work ethic and positive attitude

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