Territory Account Manager

Summary

The Territory Account Manager is responsible for selling products to clinical and industrial microbiology laboratories and related customers within an assigned territory. This role focuses on driving revenue through new business development, account management, and maintaining strong distributor relationships.

Key Responsibilities

• Identify and develop new business opportunities through prospecting (trade shows, industry directories, online sources, etc.)
• Travel within the assigned territory to meet with current and prospective customers (>50% field-based)
• Conduct sales presentations using product samples, literature, and catalogs, clearly communicating features and benefits
• Generate quotes, negotiate pricing and credit terms, and close sales
• Manage and maintain relationships with distributors, including joint customer visits and participation in distributor events
• Collaborate with internal sales teams to ensure account activity is up to date
• Maintain accurate records of sales activities, customer interactions, and expenses in CRM systems
• Develop and maintain relationships with laboratory personnel and purchasing contacts
• Provide customer training and support as needed
• Assist with onboarding and training of new team members
• Conduct limited market research and stay informed on industry trends
• Resolve customer issues related to orders and deliveries
• Attend trade shows, vendor fairs, and relevant sales meetings

Qualifications

Education & Experience:

• Bachelor's degree (preferably in Microbiology or a related field), OR
• 1-2+ years of relevant sales or laboratory experience, OR
• Equivalent combination of education and experience

Skills:

• Strong communication skills (written and verbal), including presenting to groups
• Ability to interpret technical documents and procedures
• Basic mathematical proficiency (e.g., pricing, discounts, commissions)
• Strong problem-solving and organizational skills
• Ability to manage multiple priorities in a field-based environment