Paper and Packaging - Account Manager

About the Job

Description

Account Manager - Paper & Packaging Chemicals (France)

Location: Home Office (France - Rouen area)
Industry: Paper, Packaging & Industrial Chemicals
Languages: French (native), English (fluent)
Travel: Approx. 60-80% (primarily regional)

About the Role

As an Account Manager, you will have full responsibility for a portfolio of customers within the paper and packaging industry. Your objective is to retain, grow, and develop long-term partnerships by delivering value-driven chemical solutions that enhance customer performance and profitability.
This role combines commercial ownership, technical value selling, and project-based growth in a highly customer-focused environment.

Key Responsibilities

• Manage and grow assigned customer accounts, with accountability for sales, margins, and profitability
• Build strong, trusted relationships with operations, technical teams, procurement, and management
• Identify, develop, and execute continuous improvement projects with measurable customer value
• Lead and assess mill trials and application projects from planning through to results
• Drive growth through new opportunities, upselling, and cross-selling initiatives
• Serve as the primary point of contact for customers
• Collaborate closely with technical, business development, and regional teams
• Ensure safe, compliant, and professional operations at all customer sites

What Success Looks Like

• Consistent growth in revenue and gross profit
• High levels of customer retention and satisfaction
• Strong conversion of projects into sustainable business
• Excellent safety performance and regulatory compliance
• Clear contribution to regional market development

What You Bring

• Bachelor's degree in a technical discipline (e.g. Chemistry, Chemical Engineering, Pulp & Paper, Biology)
• Minimum 5 years experience in technical B2B sales (paper, packaging, water treatment, or industrial chemicals)
• Strong commercial acumen supported by technical credibility
• Ability to manage multiple projects, priorities, and customer expectations independently
• Confident communicator with a proven ability to build long-term relationships

Why Join?

• Work with leading customers in an essential industrial sector
• Combine technical expertise with full commercial responsibility
• Grow within an organisation that values safety, integrity, and long-term partnerships
• Be part of a collaborative, international environment with strong technical support

Interested? Apply now!