Commercial Operations and Excellence Director APAC
Contact: Alvin Yeo Zong Han (Lic No: R24126316 / EA No: 16S8194)
Quote Job Ref:
Phone Number: +65 6027 2671
Job Advertisement: Commercial Operations and Excellence Director APAC
Location: Singapore
About Our Client:
They are a global, innovation‑driven medical technology organization known for advanced materials science and high‑quality implantable medical products. The company operates across major APAC markets with strong commercial, R&D, and manufacturing presence. It is recognized for its collaborative culture, long‑term mindset, and commitment to improving patient outcomes worldwide.
Key Responsibilities:
Regional Strategy & Execution:
- Designing and executing a commercial operations strategy tailored to APAC's varied market structures
- Leading transformation initiatives (e.g., CRM upgrades, distributor optimization, O2C improvements)
- Embedding continuous improvement methods (e.g., Kaizen, structured problem‑solving)
- Enabling data-driven decision‑making through dashboards, analytics, and commercial insights
Global Alignment & Commercial Enablement:
- Acting as the APAC voice for global commercial operations
- Working with global enablement, operations, analytics, and training teams to deploy programs across the region
- Localizing global tools and best practices to suit APAC realities
Sales Channel & Distributor Support:
- Strengthening commercial readiness and salesforce productivity
- Supporting both direct and distributor teams through performance analytics and governance frameworks
- Partnering with supply chain teams to optimize regional inventory and customer fulfillment
People Leadership:
- Leading and developing a high-performing regional commercial operations team
- Driving talent development, succession planning, and capability‑building initiatives
- Role‑modelling strong leadership, collaboration, and structured ways of working
Key Requirements:
- 10-15 years of experience in Sales Operations, Commercial Operations, or Sales Enablement
- Background in Biopharma, MedTech, Medical Devices, Diagnostics, or Life Sciences
- Strong working knowledge of APAC markets, including China, Southeast Asia, ANZ, and India
- Proven experience leading complex change initiatives
- Strong analytical and problem‑solving ability
- Demonstrated success influencing senior stakeholders in matrix environments
- Prior leadership of regional teams and experience developing leaders
- Comfort with ambiguity, strong conflict‑resolution skills, and ability to drive clarity
If you are interested in this role, please apply with your most updated CV attached.
Contact: Alvin Yeo Zong Han (Lic No: R24126316 / EA No: 16S8194)