Remote Sr Manager DEC Clinical Systems Operations (Veeva)
Sr. Manager, Digital Enterprise Capabilities Clinical Systems Operations - Veeva (Remote)
The Sr. Manager, DEC Clinical Systems Operations is responsible for ensuring reliable, compliant, and high‑performing clinical digital systems. This role partners closely with the DEC R&D Business Partner, clinical capability owners, Quality, and product delivery teams to translate strategic priorities into executable plans. The position oversees system release planning, change control, validation, vendor management, and inspection readiness, supporting the clinical technology ecosystem throughout the development lifecycle.
Key Responsibilities
- Partner with Clinical Development Operations and DEC R&D Business Partners to align and manage lifecycle activities for digital clinical systems (e.g., CTMS, EDC, trial planning, site management).
- Collaborate across Clinical functions, DEC product teams, and vendors to oversee day‑to‑day system operations and ensure business continuity.
- Own and manage the system backlog; lead change control, validation, testing, and release execution in compliance with GxP and SDLC standards.
- Maintain and improve system documentation, including validation packages, configuration records, SOPs, and test scripts.
- Drive issue resolution and system optimization, ensuring alignment with evolving clinical processes.
- Lead core system ownership activities: user access reviews, performance monitoring, upgrades, health checks, disaster recovery testing, and license/vendor management.
- Support product roadmapping by contributing insights on enhancements, business value, and technical feasibility.
- Manage smaller-scale system projects, including scope, timelines, resources, and budget tracking.
- Ensure alignment with Quality and Compliance functions to maintain appropriate validation and operational controls.
- Facilitate the transition of new systems into steady‑state operations.
Required Knowledge, Skills & Abilities
- Strong working knowledge of clinical systems such as Medidata Rave, Veeva Clinical (eTMF, CTMS, CDMS, SSU), and platforms like eClinical Solutions/Elluminate.
- Expertise in GxP compliance, 21 CFR Part 11, computer systems validation, and CSA principles.
- Proven experience managing full clinical system lifecycles, including Level 2 support, change control, performance monitoring, documentation, and infrastructure planning.
- Veeva Clinical Operations Administrator
Salary: 150,000-200,000 base + bonus + equity + additional benefits
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