Account Director, ADME/Toxicology

About the Company

Our client is a global life sciences services organization that supports pharmaceutical, biotechnology, and diagnostics companies across the drug discovery and development continuum. The company provides specialized scientific services and solutions within ADME/Toxicology, immunology, primary cells, and related research areas, helping customers accelerate preclinical and translational research activities.

The organization partners with many of the world's leading pharmaceutical companies and continues to invest in strategic commercial expansion within high-growth scientific service lines. This position was created to support continued growth across a critical toxicology-focused portfolio and is considered a high-priority commercial hire.

About the Job

A life sciences services organization is seeking a Senior Strategic Account Director to drive growth across its ADME/Toxicology portfolio. This individual contributor role combines strategic account management with new business development responsibility across large pharmaceutical customers.

The successful candidate will manage and expand strategic accounts, develop new opportunities, build executive-level customer relationships, and drive revenue growth through complex scientific solution selling. The position requires a rare combination of scientific expertise, strategic commercial leadership, and a proven hunter mentality. This role carries significant visibility internally and substantial responsibility for portfolio growth across key customer accounts.

Responsibilities

• Drive revenue growth across strategic pharmaceutical and biotechnology accounts.
• Develop and execute account growth plans aligned with long-term commercial objectives.
• Identify, pursue, and close new business opportunities within target accounts.
• Expand existing client relationships through consultative solution selling.
• Build relationships with scientific, operational, procurement, executive, and C-suite stakeholders.
• Deliver executive-level business reviews, presentations, and strategic account discussions.
• Develop deep customer knowledge to identify partnership and expansion opportunities.
• Lead contract negotiations and support customer agreement execution.
• Maintain accurate forecasting, pipeline management, and sales reporting activities.
• Monitor market trends, competitive activity, and customer needs to inform growth strategy.
• Collaborate cross-functionally with scientific, operations, client services, finance, and commercial teams.
• Resolve customer challenges while maintaining long-term strategic partnerships.

Requirements

Non-Negotiable Requirements

• Strong scientific background with expertise in ADME/Toxicology, drug development services, or closely related disciplines.
• Proven experience selling scientific services or solutions into large pharmaceutical organizations.
• Demonstrated success developing new business and winning strategic accounts.
• Track record managing complex, high-value customer relationships.
• Ability to engage and influence executive and C-suite stakeholders.
• Minimum seven years of successful commercial sales experience.
• Experience developing account strategies, managing pipelines, and achieving revenue growth objectives.
• Strong communication, presentation, negotiation, and account planning capabilities.
• Ability to travel extensively (approximately 70-75%).

Preferred Qualifications

• Previous experience as a scientist before transitioning into commercial leadership or business development.
• PhD, MBA, or advanced scientific degree.
• Experience within immunology, immune cell platforms, or adjacent preclinical research services.
• Strategic account management experience within CRO, laboratory services, drug discovery, or preclinical development environments.
• Experience leading complex commercial initiatives and influencing cross-functional stakeholders without direct authority.
• Existing relationships within major pharmaceutical accounts in North America.