Key Account Manager - Medical Device
Contact: Alvin Yeo Zong Han (Lic No: R24126316 / EA No: 16S8194)
Quote Job Ref:
Phone Number: +65 6027 2671
Job Advertisement: Key Account Manager - Medical Devices & Biotech TIC MNC
Location: Singapore
About Our Client:
We are a global leader in independent testing, inspection, and certification (TIC) services. With a strong presence in the medical device and biotech sectors, the organization supports multinational clients in navigating complex regulatory landscapes, ensuring product safety, and achieving market access across global jurisdictions. The company is recognized for its expertise in ISO standards, regulatory compliance, and its role as a Notified Body under EU MDR.
Key Responsibilities:
- Serve as the primary point of contact for strategic multinational clients in the medical device and biotech sectors.
- Drive business development initiatives, identifying new opportunities and expanding service offerings across testing, inspection, and certification domains.
- Manage complex accounts, ensuring high levels of client satisfaction, retention, and growth.
- Collaborate with internal technical teams to deliver tailored solutions aligned with client regulatory and quality needs.
- Navigate and advise on international regulatory frameworks including ISO 13485, MDSAP, EU MDR, UK MDR.
- Support clients through audits, certification processes, and regulatory submissions.
- Represent company at industry events, conferences, and client meetings, with travel expected up to 60%.
- Maintain accurate records of client interactions, proposals, and project milestones using CRM tools.
Key Requirements:
- Minimum 5 years of experience in the medical device or biotech industry, with a strong background in business development and account management.
- Proven track record of working with medical device-related agencies and multinational corporations.
- In-depth knowledge of medical quality management systems and relevant standards:
- ISO 13485, MDSAP, EU MDR, UK MDR
- IEC 61010, IEC 60601-1/-2, IEC 62638, ISO/IEC 17025
- Experience with Notified Body processes and TIC services is highly advantageous.
- Strong interpersonal and communication skills, with the ability to manage senior stakeholders.
- Willingness and ability to travel up to 60% for client engagements and industry events.
If you're motivated by the opportunity to drive strategic growth in the medical device sector and thrive on building meaningful client partnerships, we want to hear from you! Join us in shaping the future of healthcare - delivering trusted solutions, navigating complex regulatory landscapes, and creating value through purposeful account management and business development.
Contact: Alvin Yeo Zong Han (Lic No: R24126316 / EA No: 16S8194)
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