Regional Director
Regional Director
Location: Greater Boston, USA
Compensation:$135,000 - $145,000
Currently partnered with a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, this Health Care Delivery organization supports aging adults, people with disabilities, and individuals with complex care needs- supported by a Nurse, and Case Manager, you'll ensure clients receive compassionate, personalized, and dignified care.
The Regional Director role is responsible for the clinical and operational oversight of assigned regions: South, West, Central with cross coverage of North Boston.
Responsibilities:
- Responsible for processes and procedures related to program regulations, client retention, and program growth.
- Ensure strict adherence to compliance requirements including but not limited to program regulatory compliance and quality standards.
- Ensures client outreach and growth are aligned with care team areas of coverage, and proactively develops staffing plans to optimize care in assigned areas.
- Collaborates with clinical and operational leadership to ensure processes are efficient and aligned with operational and clinical standards.
- Foster culture of customer service and commitment to quality care.
Requirements:
- Bachelor's Degree or equivalent in healthcare required, Masters preferred.
- Minimum 5 years management experience required, with 5+ years experience in clinically treating patients, with a proven success track record Preferred.
- Active Registered Nurse License required.
- Strong communication skills
- Customer service champion
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