QA Compliance Supervisor
QA Compliance Supervisor
Lancaster, SC | Onsite
Manufacturing Environment
Full-Time | Quality Leadership Opportunity
A growing manufacturing organization is seeking a QA Compliance Supervisor to oversee complaints, investigations, compliance activities, and quality systems within a regulated production environment.
This role is ideal for a quality professional who enjoys driving investigations, partnering with operations, and leading compliance initiatives that directly impact product quality and customer satisfaction.
Key Responsibilities
Complaints & Investigations
- Oversee customer complaint investigations and resolution activities
- Review, trend, and analyze complaint data to identify recurring issues
- Partner with cross-functional teams to determine root cause and implement corrective actions
- Support product-related investigations and quality event management
Quality Systems & Compliance
- Lead and support deviations, non-conformances, CAPAs, and change controls
- Maintain compliance with applicable regulatory and internal quality requirements
- Monitor quality system performance and drive continuous improvement initiatives
- Ensure timely closure and effectiveness of investigations and CAPAs
Leadership & Oversight
- Supervise quality compliance activities and support development of team members
- Provide guidance to manufacturing, laboratory, and operational teams on compliance expectations
- Maintain a strong quality presence throughout site operations
- Support training and quality awareness initiatives across the organization
Audits & Inspection Readiness
- Support internal, customer, and regulatory audits
- Assist with audit responses and corrective action implementation
- Maintain documentation and records in an inspection-ready state
- Participate in compliance assessments and risk management activities
Cross-Functional Collaboration
- Partner with Manufacturing, Quality, Laboratory, and Supply Chain teams
- Support complaint-related product investigations and risk assessments
- Assist with quality metric reporting and trend analysis
- Contribute to quality and operational excellence initiatives
Qualifications
- BS degree in a scientific, technical, or related discipline
- 5+ years of experience within a regulated manufacturing environment
- Experience supporting complaints, investigations, CAPAs, deviations, and quality systems
- Familiarity with FDA-regulated industries and cGMP requirements
- Strong communication, investigation, and problem-solving skills
- Previous leadership or supervisory experience preferred
Ideal Background
QA Compliance Supervisor
QA Supervisor
Quality Systems Specialist
Quality Systems Supervisor
Compliance Specialist
CAPA Specialist
Complaints Specialist
Quality Engineer with quality systems ownership
Experience supporting manufacturing operations in highly regulated environments
Strong investigation and root cause analysis capabilities
Comfortable working cross-functionally and driving quality initiatives
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.