Regional Director

Regional Director

Location: Greater Boston, USA

Compensation:$135,000 - $145,000

Currently partnered with a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, this Health Care Delivery organization supports aging adults, people with disabilities, and individuals with complex care needs- supported by a Nurse, and Case Manager, you'll ensure clients receive compassionate, personalized, and dignified care.

The Regional Director role is responsible for the clinical and operational oversight of assigned regions: South, West, Central with cross coverage of North Boston.

Responsibilities:

• Responsible for processes and procedures related to program regulations, client retention, and program growth.
• Ensure strict adherence to compliance requirements including but not limited to program regulatory compliance and quality standards.
• Ensures client outreach and growth are aligned with care team areas of coverage, and proactively develops staffing plans to optimize care in assigned areas.
• Collaborates with clinical and operational leadership to ensure processes are efficient and aligned with operational and clinical standards.
• Foster culture of customer service and commitment to quality care.

Requirements:

• Bachelor's Degree or equivalent in healthcare required, Masters preferred.
• Minimum 5 years management experience required, with 5+ years experience in clinically treating patients, with a proven success track record Preferred.
• Active Registered Nurse License required.
• Strong communication skills
• Customer service champion