QA Compliance Supervisor

QA Compliance Supervisor
Lancaster, SC | Onsite
Manufacturing Environment
Full-Time | Quality Leadership Opportunity

A growing manufacturing organization is seeking a QA Compliance Supervisor to oversee complaints, investigations, compliance activities, and quality systems within a regulated production environment.

This role is ideal for a quality professional who enjoys driving investigations, partnering with operations, and leading compliance initiatives that directly impact product quality and customer satisfaction.

Key Responsibilities

Complaints & Investigations

• Oversee customer complaint investigations and resolution activities
• Review, trend, and analyze complaint data to identify recurring issues
• Partner with cross-functional teams to determine root cause and implement corrective actions
• Support product-related investigations and quality event management

Quality Systems & Compliance

• Lead and support deviations, non-conformances, CAPAs, and change controls
• Maintain compliance with applicable regulatory and internal quality requirements
• Monitor quality system performance and drive continuous improvement initiatives
• Ensure timely closure and effectiveness of investigations and CAPAs

Leadership & Oversight

• Supervise quality compliance activities and support development of team members
• Provide guidance to manufacturing, laboratory, and operational teams on compliance expectations
• Maintain a strong quality presence throughout site operations
• Support training and quality awareness initiatives across the organization

Audits & Inspection Readiness

• Support internal, customer, and regulatory audits
• Assist with audit responses and corrective action implementation
• Maintain documentation and records in an inspection-ready state
• Participate in compliance assessments and risk management activities

Cross-Functional Collaboration

• Partner with Manufacturing, Quality, Laboratory, and Supply Chain teams
• Support complaint-related product investigations and risk assessments
• Assist with quality metric reporting and trend analysis
• Contribute to quality and operational excellence initiatives

Qualifications

• BS degree in a scientific, technical, or related discipline
• 5+ years of experience within a regulated manufacturing environment
• Experience supporting complaints, investigations, CAPAs, deviations, and quality systems
• Familiarity with FDA-regulated industries and cGMP requirements
• Strong communication, investigation, and problem-solving skills
• Previous leadership or supervisory experience preferred

Ideal Background

• QA Compliance Supervisor

• QA Supervisor

• Quality Systems Specialist

• Quality Systems Supervisor

• Compliance Specialist

• CAPA Specialist

• Complaints Specialist

• Quality Engineer with quality systems ownership

• Experience supporting manufacturing operations in highly regulated environments

• Strong investigation and root cause analysis capabilities

• Comfortable working cross-functionally and driving quality initiatives