Optichannel Engagement Manager III

Position Overview

We are seeking an experienced Engagement Manager with a minimum of 5 years of experience in strategic marketing. The ideal candidate will be responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth. This role requires a dynamic leader who can collaborate across departments and inspire a team to achieve marketing goals. Engagement Manager will report to the Director of Optichannel Engagement.

• Key Responsibilities:
  
  

Client Management & Engagement

• Establishing and maintaining strong, collaborative relationships with clients, becoming a trusted advisor.
• Deeply understanding client requirements and challenges to tailor brand marketing solutions effectively.
• Providing strategic thinking and actionable recommendations toto brand marketing clients when designing and implementing customized optichannel marketing HCP/DTC engagements
• Maintaining proactive and high-quality communication with clients throughout the project lifecycle.
• Develop strategic optichannel media plans, and manage the media acquisition and deployment process for client engagement
• Ensuring client satisfaction by delivering high-quality work and addressing any concerns.
  
  

Project Management

• Overseeing all aspects of client projects, from planning and evidence gathering to analysis and report delivery.
• Work with identified internal and external stakeholders to drive desired outcomes.
• Developing project plans with clear timelines and deliverables, and managing projects to stay on time and within budget.
• Ensuring the quality and accuracy of all project deliverables.
• Identifying potential risks and developing mitigation strategies.
• Liaising with vendors to recommend programs, contracted programs, timely data deliveries.
  
  

Prerequisites

• We value experience with pharmaceutical or biotech companies, marketing agencies, creative agencies
• Experience managing multiple clients and broad scope of deliverables required
• Technical Proficiency: Familiarity with broad AI/ML concepts and trends and their application in the life sciences marketing space, along with experience using CRM systems and other engagement platforms.
  
  

Hard Skills

• Required: Proficient in Microsoft Excel, Microsoft PowerPoint, Google Suite
• Experience with Project Management
  
  

Soft Skills

• Accountability and ownership over your work
• Strong attention to detail
• Excellent communication and verbal skills
• High-level problem solving & strategic thinking to drive business development opportunities
  
  

Qualifications

• 5 Minimum of years of experience in marketing, with a proven track record in strategic planning and execution.
• Master's degree in life sciences field, or MBA preferred
• Experience working in the health-tech industry preferred.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.