Title: Quality Assurance Specialist - Product Investigations
Location: Chicago, Illinois
Type: Full time, permanent
Schedule: Potential for hybrid
A top medical device organization producing at-home COVID tests is looking to on board QA Specialists. The main function of the Specialist will be to handle customer complaints. While you will not be directly interfacing with the customer, you will be responsible for the investigation of their complaint. These individuals must have strong computer skills to write summaries of the investigations. As such, they want individuals who have done quality investigations on some level or another. All new hires will have a 2-week training program and then will hit the ground running and start performing the job
Qualifications:
- 1+ years' experience in pharmaceutical or medical device industry
- 1+ years' experience handling complaints & investigations
- Strong understanding of GMP
- Strong computer skills
