QA Compliance Supervisor
QA Compliance Supervisor
Lancaster, SC | Onsite
Manufacturing Environment
Full-Time | Quality Leadership Opportunity
A growing manufacturing organization is seeking a QA Compliance Supervisor to oversee complaints, investigations, compliance activities, and quality systems within a regulated production environment.
This role is ideal for a quality professional who enjoys driving investigations, partnering with operations, and leading compliance initiatives that directly impact product quality and customer satisfaction.
Key Responsibilities
Complaints & Investigations
- Oversee customer complaint investigations and resolution activities
- Review, trend, and analyze complaint data to identify recurring issues
- Partner with cross-functional teams to determine root cause and implement corrective actions
- Support product-related investigations and quality event management
Quality Systems & Compliance
- Lead and support deviations, non-conformances, CAPAs, and change controls
- Maintain compliance with applicable regulatory and internal quality requirements
- Monitor quality system performance and drive continuous improvement initiatives
- Ensure timely closure and effectiveness of investigations and CAPAs
Leadership & Oversight
- Supervise quality compliance activities and support development of team members
- Provide guidance to manufacturing, laboratory, and operational teams on compliance expectations
- Maintain a strong quality presence throughout site operations
- Support training and quality awareness initiatives across the organization
Audits & Inspection Readiness
- Support internal, customer, and regulatory audits
- Assist with audit responses and corrective action implementation
- Maintain documentation and records in an inspection-ready state
- Participate in compliance assessments and risk management activities
Cross-Functional Collaboration
- Partner with Manufacturing, Quality, Laboratory, and Supply Chain teams
- Support complaint-related product investigations and risk assessments
- Assist with quality metric reporting and trend analysis
- Contribute to quality and operational excellence initiatives
Qualifications
- BS degree in a scientific, technical, or related discipline
- 5+ years of experience within a regulated manufacturing environment
- Experience supporting complaints, investigations, CAPAs, deviations, and quality systems
- Familiarity with FDA-regulated industries and cGMP requirements
- Strong communication, investigation, and problem-solving skills
- Previous leadership or supervisory experience preferred
Ideal Background
QA Compliance Supervisor
QA Supervisor
Quality Systems Specialist
Quality Systems Supervisor
Compliance Specialist
CAPA Specialist
Complaints Specialist
Quality Engineer with quality systems ownership
Experience supporting manufacturing operations in highly regulated environments
Strong investigation and root cause analysis capabilities
Comfortable working cross-functionally and driving quality initiatives
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